Voices for Quality Care is a place for long-term care information, support, and solutions from the perspective of those who have been there. If you or your loved one are experiencing difficulty in obtaining the care you need, please call our Helpline. 


Our toll-free phone line is in operation 24 hours a day, 7 days a week.  


All of our services are free.


Just Added: 

Voices for Quality Care proudly announces the election of Jackie Anderson as Chair of Voices.  Jackie has been a tireless advocate as well as Chair of the Voices Family Council Committee for many years .  She will be an excellent chair as the organization moves forward.

New Federal Nursing Home Rules:  

Our current Voices for Quality Care Handbook, New Rules for Nursing Home Care, 2017  includes the most critical of the new nursing home regulations that went into effect November 28, 2016.  These are the rules that give specific rights to everyone living in U.S. nursing homes and those who love them.

We are working on a revision for this handbook.  Beginning November 28, 2017, the F-Tags (the identifying codes for regulations) will be completely revised.  We hope to have our 2018 Handbook ready for purchase before that deadline. 


 What’s Happening…….

  Click to Purchase           Click here to read this article         Click here to read this article      Click here to read the newsletter  


 Click to see Federal Regulations         Click here to read this article          


Click to View




A Major Voices 2017 project is working toward finally obtaining full enforcement of nursing home regulations.  We begin with the right to access nursing home records and the right to have visitors 24/7.  If you have had problems seeing or getting copies of nursing home records, or if you have had problems with nursing homes trying to establish visiting hours, please, click here to tell us  your story!

Massachusetts July 1, 2016: How much of the nursing home profits are Medicaid and Medicare funds paying for?   How much goes to lobbying fees?  Massachusetts is not unique.  Click here to read the Boston Globe article.