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Our volunteers provide free services to all who ask. We have no paid staff. This website, our helplines, and our advocacy expenses are paid for only by donations. Please help us out.

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Membership in Voices is free. Click here to join!


Don't walk this path alone

A place for long-term care information, support, and solutions from the perspective of those who have been there. If you or your loved one are experiencing difficulty in obtaining the care you deserve, please call our Voices Anna Spinella Helpline 24/7 at 888-600-2375 or email Voices Help to connect with a Voices Volunteer. All of our services are free.

New! Annual Nursing Home Report

Voices annual State of Maryland & Washington, D.C. Nursing Homes Report for 2014 is available. Click here to read.

Recurring health deficiencies in Maryland and Washington, D.C. nursing homes. Click here to see the list of Maryland nursing homes. Click here to see the list of Washington, D.C. nursing homes with recurring health deficiencies.









The Coalition for Quality Care sent a report to CMS regarding priorities for nursing home care. Click here to read the report.

Serious Issues in Inspections of Maryland Nursing Homes, Assisted Living Facilities, and Other Care Facilities Reported in the Baltimore Sun Article published July 19, 2014. Click here to read.

VQC Checklist of items to consider when planning for moves into in-home care is now available. Click here to download the checklist.

Two New Voices for Quality Care Initiatives!

First: After approximately 2 years of rather intense writing, Voices for Quality Care now has a Handbook. The Handbook gives Voices Volunteers guidelines for both individual and systemic advocacy as well as serving as a reference material for many of the issues we regularly see in long-term care situations. We hope that it also answers some of the questions our helpline callers bring to us. The Handbook is available in two versions. The Paperback version is $24.53, the eBook version is $4.99. Click here to purchase either version.

Second: In pursuing concerns about the high number of Maryland and Washington, D.C. Nursing Homes receiving citations for the same fire and health deficiencies year after year, we are continuing to publish our findings in hopes of initiating some corrective actions. Click Here to see results of the data published on the CMS Nursing Home Compare website in July, 2015 for Maryland and DC nursing homes.