Voices for Quality Care is a place for long-term care information, support, and solutions from the perspective of those who have been there. If you or your loved one are experiencing difficulty in obtaining the care you need, please call our Helpline. 


Our toll-free phone line is in operation 24 hours a day, 7 days a week.  


All of our services are free.


Nursing Home REsident rights in jeopardy 

All Rights given to people who live in nursng homes and their families spring from the recently revised federal regulations.  Those regulations are now in jeopardy.  Voices has send a letter commenting our concerns with any possible elimination or dilution of these regulations.  

Click here to read the letter.


Our current Voices for Quality Care Handbook, New Rules for Nursing Home Care, 2017  includes the most critical of the new nursing home regulations that went into effect November 28, 2016.  

We are working on a revision for this handbook.  Beginning November 28, 2017, the F-Tags (the identifying codes for regulations) will be completely revised and all of the regulations will be re-ordered.  We hope to have our 2018 Handbook ready for purchase on Amazon by early December.  Watch for our notice of publication here.  


 What’s Happening…….

  Click to Purchase           Click here to read this article         Click here to read this article      Click here to read the newsletter  


 Click to see Federal Regulations         Click here to read this article          


Click to View




A Major Voices 2017 project is working toward finally obtaining full enforcement of nursing home regulations.  We begin with the right to access nursing home records and the right to have visitors 24/7.  If you have had problems seeing or getting copies of nursing home records, or if you have had problems with nursing homes trying to establish visiting hours, please, click here to tell us  your story!

Massachusetts July 1, 2016: How much of the nursing home profits are Medicaid and Medicare funds paying for?   How much goes to lobbying fees?  Massachusetts is not unique.  Click here to read the Boston Globe article.