Voices for Quality Care

Helplines

Our helplines are operational 24 hours a day, 365 days a year. We are somewhat unique in this 24/7 coverage. There are very few other options for immediate long-term care advice, support, or assistance on a Friday night at 10 PM or on a holiday at noon. 

All helpline requests are handled by Voices volunteers and all assistance is provided free of charge.

 

Toll-Free Phone Helpline: (888) 600-2375

On an initial call, you will be asked if this is an emergency or if you can wait for a call back.

If you need immediate help:

Let our answering service operater know this is an emergency and you will either be connected directly with a volunteer or a volunteer will call you back as soon as possible.  If you are experiencing a medical emergency, call 911.

 

If your issue is not an emergency:

In this case, leave a message and a Voices volunteer will return your call within 24 hours.

 

Email Helpline:

CLICK HERE to contact the Voices for Quality Care Helpline by email.   Email responses at times may take longer than the responses to phone calls.