Voices for Quality CAre Helplines
Our helplines are operational 24 hours a day, 365 days a year. We are somewhat unique in this 24/7 coverage. There are very few other options for immediate long-term care advice, support, or assistance on a Friday night at 10 PM or on a holiday at noon.
All helpline requests are handled by Voices volunteers and all assistance is provided free of charge.
Toll-Free Phone Helpline: (888) 600-2375
On an initial call, you will be asked if this is an emergency or if you can wait for a call back.
If you need immediate help:
Let our answering service operater know this is an emergency and you will either be connected directly with a volunteer or a volunteer will call you back as soon as possible. If you are experiencing a medical emergency, call 911.
If your issue is not an emergency:
In this case, leave a message and a Voices volunteer will return your call within 24 hours.
Email Helpline:
CLICK HERE to contact the Voices for Quality Care Helpline by email. Email responses at times may take longer than the responses to phone calls.