Our helplines are operational 24 hours a day, 365 days a year. We are somewhat unique in this 24/7 coverage. There are very few other options for immediate long-term care advice, support, or assistance on a Friday night at 10 PM or on a holiday at noon.
All helpline requests are handled by Voices volunteers and all assistance is provided free of charge.
Toll-Free Phone Helpline: (888) 600-2375
On an initial call, you will be asked if this is an emergency or if you can wait for a call back.
If you need immediate help:
Let our answering service operater know this is an emergency and you will either be connected directly with a volunteer or a volunteer will call you back as soon as possible. If you are experiencing a medical emergency, call 911.
If your issue is not an emergency:
In this case, leave a message and a Voices volunteer will return your call within 24 hours.
CLICK HERE to contact the Voices for Quality Care Helpline by email. Email responses at times may take longer than the responses to phone calls.